Ridecell Security Policy

Date of Last Revision: August 1st, 2017
SECURITY POLICY
As a provider of software, mobile applications and services, we recognize how important it is to help protect your privacy and security. We understand that secure products are instrumental in maintaining the trust you place in us and we strive to create innovative products that both serve your needs and operate in your best interest.
REPORTING SECURITY ISSUES
If you have a security issue to report, please contact us at security@ridecell.com. This includes password problems, login issues, spam reports, third party vulnerabilities, suspected fraud and account abuse issues. If you believe you have discovered a vulnerability in a Ridecell product or have a security incident to report, please contact us at security@ridecell.com.
We take security issues seriously and will investigate the matter swiftly to fix any security issues. Some of our products are complex and take time to update. When properly notified of legitimate issues, we’ll do our best to acknowledge your emailed report, assign resources to investigate the issue and fix potential problems as quickly as possible. For the protection of our users, we generally do not disclose, discuss or confirm security issues until a full investigation is complete and any necessary patches or releases are available.
QUESTIONS OR CONCERNS?
Please contact us at security@ridecell.com.